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SYNC Operation

The SYNC operation provides access to the client application by synchronizing data with SmartOffice. SmartIntegrator parses the request’s XML, retrieves the RMA logic and then runs the objects one by one.

Tags

<rma>
Attribute Description
Start Starting phase ID
object Name of the input objects

<phase>
Attribute Description
id Phase ID
<query>

<logic_step>
Attribute Description
id Logic step ID
<return>

<objects>

Control Attributes
Attribute Description
match Specifies the single match operation
ambiguity Specifies the ambiguity operation
no-match Specifies the no match operation
insufficient-data The input object does not have the required properties for RMA
Control attributes applies to <rma>, <phase> and <logic_step>.

Operations

The SYNC request supports the following operation(s).
Attribute Description
ignore Ignore the processing or do nothing.
insert Insert the object(s).
update Update the object(s).
delete Delete the object(s).
return Return the object information to the client.
exit Exit from the current step.
PhaseID?/StepID The specified phase/step will be run.
The SYNC has two child elements “<rma/> and <objects/>.”
  • “<rma/>” contains RMA information. The RMA logic was split into phases. The RMA will have one or more than one “<phase/>” element. The RMA logic begins with one of the phases and determines which one is the starting phase.
    • “<phase/>” contains the single query (condition) and more than one logical step. The phase has two child elements “<query/> and <logic_step/>”.
    • “<query/>” contains the condition element and operation attributes. Based on this condition, it will retrieve the data from the database.
    • “<logic_step/>” contains the condition information.
  • “<objects/>” contains the object(s) element, along with the main object and properties information.
Request XML
<request version='1.0'>
  <header>
    <office/>
    <user/>
    <password/>
  </header>
  <sync>
    <rma object="Contact" start="phase1" match="update" ambiguity="return" no-match="insert" insufficent-data="return">
      <phase id="phase1">
        <query no_match="phase2" match="update" ambiguity="step1">
          <condition>
            <expr prop="LastName" op="eq">
              <v type="ref">Contact.LastName</v>
            </expr>
          </condition>
        </query>
        <logic_step id="step1" ambiguity="return">
          <condition>
            <expr prop="FirstName" op="eq">
              <v type="ref">Contact.FirstName</v>
            </expr>
          </condition>
        </logic_step>
      </phase>
      <phase id="phase2">
        <query no_match="insert" match="update" ambiguity="return">
          <condition>
            <expr prop="TaxID" op="eq">
              <v type="ref">Contact.TaxID</v>
            </expr>
          </condition>
        </query>
      </phase>
      <return>
        <Contact>
          <LastName/>
          <FirstName/>
        </Contact>
      </return>
    </rma>
    <objects>
      <Contact>
        <LastName>Ackerman</LastName>
        <FirstName>Kathleen</FirstName>
        <TaxID>559-65-8750</TaxID>
        <WebAddresses>
          <WebAddress>
            <WebAddressType>1</WebAddressType>
            <Address>jpkrishna@yahoo.com</Address>
          </WebAddress>
        </WebAddresses>
        <Phones>
          <Phone>
            <Number>585-3505</Number>
          </Phone>
        </Phones>
      </Contact>
      <Contact>
        <LastName>Ackerman</LastName>
        <TaxID>559658750</TaxID>
      </Contact>
    </objects>
  </sync>
</request>

Response XML
<response version="1.0">
  <header>
    <sessionClosed/>
  </header>
  <sync>
    <Contact _status="updated" _type="obj" id="Contact.1.29">
      <WebAddresses _type="objs">
        <WebAddress _status="inserted" _type="obj" id="WebAddress.1.9"/>
      </WebAddresses>
      <Phones _type="objs">
        <Phone _status="inserted" _type="obj" id="Phone.1.15"/>
      </Phones>
    </Contact>
    <return _status="insufficent-data" total="7">
      <Contact _type="obj" id="Contact.1.21">
        <LastName>Ackerman</LastName>
        <FirstName>Joseph</FirstName>
      </Contact>
      <Contact _type="obj" id="Contact.1.22">
        <LastName>Ackerman</LastName>
        <FirstName>Joseph</FirstName>
      </Contact>
      <Contact _type="obj" id="Contact.1.23">
        <LastName>Ackerman</LastName>
        <FirstName>Joseph</FirstName>
      </Contact>
      <Contact _type="obj" id="Contact.1.24">
        <LastName>Ackerman</LastName>
        <FirstName>Joseph</FirstName>
      </Contact>
      <Contact _type="obj" id="Contact.1.26">
        <LastName>Ackerman</LastName>
        <FirstName>Joseph</FirstName>
      </Contact>
      <Contact _type="obj" id="Contact.1.27">
        <LastName>Ackerman</LastName>
        <FirstName>Joseph</FirstName>
      </Contact>
      <Contact _type="obj" id="Contact.1.29">
        <LastName>Ackerman</LastName>
        <FirstName>Kathleen</FirstName>
      </Contact>
    </return>
  </sync>
  <_status>OK</_status>
  <!-- Cost 2773 mill seconds. -->
</response>

For more on data synchronization, check out the TwoWayContactSycnronization White Paper.

-- DavidEshelbrenner - 13 Aug 2012
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Topic revision: 13 Aug 2012, DavidEshelbrenner
 

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