Policy Feeds

SmartOffice can receive carrier inforce and pending policy feeds in ACORD XML format. To implement a feed for SmartOffice users, use the reference materials below to determine the fields that SmartOffice uses.

Note for Canadian carriers: SmartOffice supports pending case and inforce policy feeds implemented using the Canadian CITS XML standard. Please refer to the Technical Resources section of the CLIEDIS Resource Centre for CITS implementation guides and samples.

Inforce Policy Feeds

The implementation guide for inforce policy feeds is available here:


A sample XML inforce file is available here:


Pending Policy Feeds

The implementation guide for pending policy feeds is available here:


A sample XML pending file is available here:

Topic attachments
I Attachment Action Size Date Who Comment
ACORD_XML_(Inforce)_Ebix_Implementation_Guide1.xlsxls ACORD_XML_(Inforce)_Ebix_Implementation_Guide1.xls manage 774.0 K 13 May 2016 - 00:27 DinosLambropoulos ACORD XML (Inforce) Implementation Guide
ACORD_XML_(Pending)_Ebix_Implementation_Guide2.xlsxls ACORD_XML_(Pending)_Ebix_Implementation_Guide2.xls manage 826.0 K 13 May 2016 - 00:29 DinosLambropoulos ACORD XML (Pending) Implementation Guide
Sample-Inforce.xmlxml Sample-Inforce.xml manage 9.4 K 13 May 2016 - 16:27 DinosLambropoulos  
Sample-Pending.xmlxml Sample-Pending.xml manage 13.3 K 27 May 2016 - 21:27 DinosLambropoulos  
Topic revision: 11 Nov 2016, DinosLambropoulos

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